Ticketing for international train travel has to become much simpler and easier to use – borderless train travel has to catch up with air travel, and then do it better. Journey times need to be more transparent. Flight times A- B might be shorter but, as the journey time (and cost) to and from the airport is rarely included in the calculation, passengers do not get an accurate picture.
Linkon’s solutions change this. With simple and easy land travel ticketing, accurate total journey times, price and distance comparisons, Linkon’s solutions enable ticket vendors to compete (and beat) the airlines. Just ask us.
Still 25% owned by Swedish carrier SJ, Linkon naturally has the requirements of travel carriers at its very heart. It understands the challenges facing the industry and its customers and is constantly striving to ensure that it remains competitive in an environment where global 24/7 access to travel planning and ticketing is considered ‘mandatory’.
Linkon doesn’t only work with rail networks, it can also count bus, taxi and other metropolitan transit providers amongst its partners. Linkon’s platform forms a central data repository which facilitates the management, sharing, 24/7 access and real time information on all sales transactions and reservations. Enabling carriers, their distributors and their sales agents to provide seamless journey planning and efficient ticketing, payment and settlement to their partners and customers.
Linkon’s mission is to transform the passenger ground transportation industry with our “seamless mobility” technology platform. With rail at its heart, provide the ability to plan, transact, and travel across all modes, anywhere in the world, in order to improve the traveler’s experience. This is a bold statement that requires bold employees, hence we constantly have a need for new talented colleagues!
Although it is apparent that airlines are gradually moving away from the legacy business model that existed to inter-operate between airline vendors during the early days of computerised reservations systems, it is becoming apparent that airlines are adopting a more direct approach, with some airlines even charging a premium if tickets are booked through a third party distribution system (ie a distributor).
However, the hotels and car rental industry continue to benefit from such distribution networks, especially the disposal of last-minute inventory. To this extent there is no reason why the rail travel industry can’t take advantage of such systems. Linkon works with distributors to give them real time information thereby making inventory control and cash flow easier to manage. Linkon also gives distributors the ability to sell multiple tickets in one transaction to their agents and makes settlement quicker and more efficient.
The travel retail environment may be gradually moving towards a predominantly online space, but there are two things which unite both online and offline travel retailing and those are travel planning and ticketing.
Regardless of whether or not a traveller is accessing data via a ticket machine or online travel agent or they are sitting in the warmth of a high street sales agent or in front of their corporate travel manager, they are guaranteed a seamless travel planning experience if the Linkon platform and API are used.
Online, in a shop or at a kiosk, Linkon’s software offers sales agents and travellers a simple way to create itineraries, no matter how complex the journey and produces one ticket for the whole trip in just one sales transaction. It also ensures swift settlement for better cash flow.